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Old 08-13-2009, 02:51 PM   #16 (permalink)
 
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i hear ya megan, my wife started her dog grooming career at petsmart lol
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Old 08-13-2009, 04:40 PM   #17 (permalink)
 

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Originally Posted by Roxy_Nie View Post
Hey if it works roll with it....LMAO
I can't talk.

I bought a case of Samuel Adams Boston Lager once and one of the bottles was broken but had no liquid spilled anywhere. It was almost as though QC somehow didn't fill it and yet it was capped. I wrote a nice email to them explaining the situation and was not mean at all and received an email back apologizing and offering to either refund my money or send me a Samuel Adams gift pack. I chose the gift pack and they sent me a T-shirt, bottle opener, and key chain.

Then another time I bought a 12-pack of St. Paulie Girl beer and the bottles tasted like metal when I drank them. Another email was sent off and I was given a refund. I guess you and I are related.
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Old 08-13-2009, 04:43 PM   #18 (permalink)
 
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Originally Posted by Proud Marine Dad View Post
I can't talk.

I bought a case of Samuel Adams Boston Lager once and one of the bottles was broken but had no liquid spilled anywhere. It was almost as though QC somehow didn't fill it and yet it was capped. I wrote a nice email to them explaining the situation and was not mean at all and received an email back apologizing and offering to either refund my money or send me a Samuel Adams gift pack. I chose the gift pack and they sent me a T-shirt, bottle opener, and key chain.

Then another time I bought a 12-pack of St. Paulie Girl beer and the bottles tasted like metal when I drank them. Another email was sent off and I was given a refund. I guess you and I are related.
I can't believe that you would drink girlie beer, I am amazed
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Old 08-13-2009, 04:52 PM   #19 (permalink)
 

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I can't believe that you would drink girlie beer, I am amazed
What "girlie beer" are you talking about Mr? For your information that is a well respected German beer.
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Old 08-13-2009, 04:56 PM   #20 (permalink)
 
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What "girlie beer" are you talking about Mr? For your information that is a well respected German beer.
I know I have had it myself. Just messin with ya. Ia m going to go hide now
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Old 08-13-2009, 04:57 PM   #21 (permalink)
 

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I know I have had it myself. Just messin with ya. Ia m going to go hide now
You are a nut bro.
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Old 08-13-2009, 04:58 PM   #22 (permalink)
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I'm sorry that you had an experience with Petsmart like this. It was probably some guy mad about having to cover an extra shift on his day off, wanted to be all high and mighty because of it and said something foul. that would piss me off so much worse then when people ask me about my dog and look at me like i'm crazy.
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Old 08-13-2009, 08:37 PM   #23 (permalink)
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i want a 50 dollar gift card
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Old 08-13-2009, 09:07 PM   #24 (permalink)
 
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no kidding, im going to give corporate a call after work and see if they value their customers at all.
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Old 08-13-2009, 09:15 PM   #25 (permalink)
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no kidding, im going to give corporate a call after work and see if they value their customers at all.

One thing you might want to consider is some companies have a corporate end and some locations are actually franchises. This may or may not have to do with how you were treated. I know the people at petsmart may not be the most knowledgeable, because sadly they are just animal lovers seeking a job related to them, but I have never been in a situation where the manager belittled me like that. Every time I go in there with Chino the managers rush to us!!
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Old 08-14-2009, 04:29 PM   #26 (permalink)
 
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I cannot believe He had the nerve to tell me that. I am a BIG advocate of spay/neuter and preach it myself. but He didnt know me to tell me that.

Does anyone else find this extremely rude?
Now you know how everyone you "preach it" to feels! jk

I'm really just kidding. Just thought that was funny. I support spay/neuter as well. We are around alot of "rescue people" who bug us to death about getting our weight pull/show dogs fixed and it gets on my nerves!
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Old 08-14-2009, 06:34 PM   #27 (permalink)
 
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I agree rock reek, im a preacher of getting your HOUSE PETS fixed, if they are show, working, wp, or breeder dogs, i completely understand why you wouldnt and i agree. but what really upset me was he had no idea who i was and what i used my dog for, I could have been a breeder, i could have a show dog. he didnt have a clue, and thats where he was out of line.


i called corporate and spoke with someone who put in a formal complaint on the store and i am suppost to hear from someone about it with in the next 48 hours.
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Old 08-17-2009, 10:13 PM   #28 (permalink)
 
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so the Manager called me today and said im really sorry about what happened i just wanted to call and let you know that im going to try to find out who it was that talked to you like that, and if you dont want to shop with us anymore i understand. lol no 50 bucks for me lol
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Old 08-17-2009, 10:15 PM   #29 (permalink)
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Awwww sorry...Maybe I was just b!tchier on the phone...LMAO
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