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1,782 Posts
I went back to Verizon after Sprint 

me over on my bill and said I owed them $1000. Oh, sorry, $1,008.
Yeah, you read that right.
I'd realized the other day I hadn't heard anything from Sprint in a while (my phone was on a seasonal shut-off, which means my account was temporarily suspended for 6 months, but they usually send me a bill of $25 or whatever every month as the standard fee) and looked my bill up online. I nearly fainted.
Immediately called them up, and they said, and I quote, "Sorry, there's nothing we can do. We've already cancelled your account and sent it to collections."
!!!!!!!!!!!!!!!!!!!!1 WHAT DO YOU MEAN?!!!!!!!!!!!!!!?!?!?!
Ugh.




:flush::flush::flush::flush::flush::flush::flush:
I was like, "How do you cancel someone's account and send it straight to collections without trying to contact the person?? I haven't heard anything from you guys in MONTHS."
"Sorry, there's nothing we can do."
THERE ARE NOT ENOUGH ANGRY WORDS TO DESCRIBE HOW ANGRY I WAS.



So, I called the collections agency, told them I disputed the claim, and we'll see what happens.
But I went online to look up phones from Verizon, who I was previously with. I'd NEVER had a problem with them. Great service, great coverage, great plans, a little bit expensive but worth it for the coverage.
I ordered a plain old LG env3 ("certified pre-owned", lol) that was free, and they waived the activation fee until my first bill. I got unlimited everything except minutes, because I'm always texting and posting pictures to FB. I hate calling on phones because I sound like I'm 12, lol.
I can't wait until it comes tomorrow!!! It'll feel so good to be connected again, LOL.
Yeah, you read that right.
I'd realized the other day I hadn't heard anything from Sprint in a while (my phone was on a seasonal shut-off, which means my account was temporarily suspended for 6 months, but they usually send me a bill of $25 or whatever every month as the standard fee) and looked my bill up online. I nearly fainted.
Immediately called them up, and they said, and I quote, "Sorry, there's nothing we can do. We've already cancelled your account and sent it to collections."
!!!!!!!!!!!!!!!!!!!!1 WHAT DO YOU MEAN?!!!!!!!!!!!!!!?!?!?!
Ugh.
I was like, "How do you cancel someone's account and send it straight to collections without trying to contact the person?? I haven't heard anything from you guys in MONTHS."
"Sorry, there's nothing we can do."
THERE ARE NOT ENOUGH ANGRY WORDS TO DESCRIBE HOW ANGRY I WAS.
So, I called the collections agency, told them I disputed the claim, and we'll see what happens.
But I went online to look up phones from Verizon, who I was previously with. I'd NEVER had a problem with them. Great service, great coverage, great plans, a little bit expensive but worth it for the coverage.
I ordered a plain old LG env3 ("certified pre-owned", lol) that was free, and they waived the activation fee until my first bill. I got unlimited everything except minutes, because I'm always texting and posting pictures to FB. I hate calling on phones because I sound like I'm 12, lol.
I can't wait until it comes tomorrow!!! It'll feel so good to be connected again, LOL.